Leads - Write message

Leads - Write message

Starting inReading mode of the leadA response can be written to the lead. Several elements can be combined e.g. text template and attachment.

Manually created message

It is possible at any time to write a message completely manually. Here Subject and message can be entered via the keyboard of the smartphone.

Text template

About the selection boxText modules can be used in theCar Manager createdhave been made. These can be selected below.

After selecting a text module, the defined subject and content is filled automatically. The text can be edited at any time.

Shipping

About the symbolThe shipping is triggered.
If data is missing the defective elements are called:

Before actual shipping, confirmation is required.

Appendix

About the selection boxAttachments can be attached to the message. This can be images on the smartphone used or also the defined expose in theBasic LMS Settings.

Resubuen

About the selection boxThe due date can be set.

Lead completion

About the selection boxA lead can be closed. The final reasons are available in theSettingshave been defined.


Note:
  1. The lead information / lead communication is synchronized in the Car Manager and Automanager app.
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